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Personal and travel

(3) Sarajevo, Bosnia and Hercegovina: A large dose of history

Travelling into Bosnia in the morning on the train, I was struck by the subtle differences to Croatia. More informal garbage dumps. Tree overhanging rivers, strung with tattered clothes and other garbage swept up in high water. Unfinished buildings.

Again I arrived without any local money but was able to change thanks to a pitying train ticket attendant. Caught a tram into town, on which an older woman chatted me up in Serbian. From what I gleamed, it sounds like she had some family (familia) in Canada, and a sister (siestre) in Syria (Syrie).  On the ride to hostel I was hoping would accept me at 8 in the morning, I was struck by all the bullet pock marks in all of the buildings. The war here happened when I was just becoming a teenager, and I really still don’t know much about it. I pride myself now on trying to keep up with world events, but I must say I couldn’t have 100% for sure have told you whether Yugoslavia still existed as a country or not (it doesn’t).

Sarajevo for me was a city for which I don’t have a good description. I couldn’t get a good sense of the place- what it stands for, what’s its pride is. A city that hosted the Olympics just 26 years ago (which I find incredulous having seen the work required to have a successful Games in Vancouver) yet whose bobsled tracks were used by fighters to shoot from during the fighting in the early 90s. Where I can shop at Benetton and enjoy wifi over a cappuccino, but can’t use a credit card to buy an international train ticket. And chain smokers. Everyone is a chain smoker here.

I had other realizations while in Sarajevo (totally baring my lack of knowledge here, be kind). As the train came in to Sarajevo on Day 3, I noticed what I thought were really interesting church steeples. And then when I saw quite a few women wearing head dresses in Sarajevo, I had an epiphany that these were actually mosque minarets. So these are what the xenophobic Swiss have their undies in a bunch over. Final new knowledge from Sarajevo is for the World War junkies out there. While I knew the assassination of Archduke Ferdinand was the spark to WWI, I didn’t know it happened in Sarajevo – but I can know say I stood on the corner where it happened.

In the end I spent 2 days in Sarajevo – the first was spent mostly sleeping due to my bad reaction to the night train from Zagreb, with a short walk around the old town (followed appropriately by a night of sleeplessness – I finally slept from 7am-10am); the highlight of the second was walking up and up through crowded, steep residential areas to a destructed fort with a great view of the valley. Plus some other assorted walking. I tend to walk a lot. Good thing I have a great sense of direction. I’m not joking. The only time I messed up badly was biking in Vietnam – cutting in right angles through rice paddies, I had meant to make a roughly equilateral triangle of a trip – turned out I made a hugely obtuse triangle and instead of 5km back to town, I had 17km. I blame the hazy overcast sky and no sense of sun. But otherwise, my internal compass is golden.

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Personal and travel

(2) Zagreb, Croatia: Scamming the bus system

I don’t have much time in the Balkans (or Central Europe as Marina calls it), so I have to enjoy each place to it’s fullest in the least amount of time. I didn’t original intend to even visit this area, but once my flight (that I got with points) was set for Munich, and an Iranian visa application number for Istanbul was received, I knew I could spend up to 10 days in the area.

This day I spent wandering Zagreb. Scammed one more free tram ride to the city centre before I could change money, but overall spent a lovely day walking through city gardens and flowers, exploring the old part of the city and it’s amazingly steep hills and dramatic stone buildings, and enjoying a latte and wifi at one of the many cafes around the city. Marina described this min café area as the “living room” of Zagreb, and she wasn’t wrong. Sometimes I couldn’t even tell where the actually cafes were, but the pedestrian streets were filled with tables and umbrellas, packed with people drinking and smoking. There was also a definite culture of biking here – lots of bike lanes, bikes, and people on them.

When I travel I often consider whether or not I could imagining living in the places I visit. On my 1-year trip through NZ-Australia up through SE Asia, I decided I could probably really enjoy living almost anywhere in NZ, in Vientiane, Laos, and Hanoi, Vietnam. Zagreb is another one of those places. A really great vibe.

But, I couldn’t stay for too long. Found a night train to Sarajevo, which seemed to be a great idea at the time. Save on accommodation, don’t waste precious daylight in transit. Right? Win-win. Right? As much as people might believe I can sleep anywhere (exhibit 1), apparently night trains are an exception to the rule. I slept for about an hour. I’m going to be tired.

PS. I didn’t get a stamp in my passport when I entered Bosnia and Hercegovina. :(

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Personal and travel

(1) Kelowna, Canada to Zagreb, Croatia via Munich: My first real couchsurf

I left Kelowna bright and early Sunday morning with my parents seeing me off at the airport. I had really been hoping to be able to take my pack as a carry-on, but it ended up being a bit too long. The upside of this was that I was able to pack my Swiss army knife. The downside was that I was now nervous about being able to catch my transfer in Munich. I only had 2.5 hrs between my flight’s arrival and catching a train from downtown Munich to Zagreb, Croatia.

I was also in the air for Game 6 of the Vancouver-LA series, and as would be expected on a Canadian flight, the attendant was able to ask the captain for me what the score was, which he then announced to the rest of the plane.

After stops in Calgary and Toronto, a few naps, 3 movies, and some tail wind later, I arrived 30 minutes early and caught the train with plenty of time to spare. Happy to not spend too much time in a country where my only familiarity with the language comes from 80s and 90s music (Achtung Baby, Bei Mir Bist Du Schon, 99 Luftballons). I was headed on a day train to Zagreb, Croatia, through the eastern end of the Alps as I passed through Austria and Slovenia.

The plan was for me to enjoy the lovely views of mountains from my assigned window seat, but the local family looking to spread themselves out in our compartment had other ideas. An older teenage son and young daughter sat across from each other in the window seats, playing card games. A grandmother sat in the middle, across from me. I was sandwiched between the daughter and her mother, who had a tendency to wheeze, cough, and eat loudly. For a while I played the passive-aggressive game of leaning over the daughter to snap pictures of the views and generally looking longingly at the mountains, but this tactic got me nowhere on this nine hour journey. I ended up sleeping on and off for much of the journey, waking intermittently to note the similarity of the landscape to that of Chilliwack and Hope.  The daughter ended up being a bit of a cutey. She liked offering me pretzel sticks and scratching my sleeves and giggling.

I arrived at night in Zagreb, with instruction from my first Couch Surfing host on how to get to her apartment my tram. I had made the decision to try couch surfing just a few days previous, and Marina thankfully responded to my request. (For those not familiar, Couch Surfing (www.couchsurfing.com) is an online network of people willing to share their spare beds or couches to fellow travellers. There are Couch Surfing hosts all over the world, even in Turkmenistan.)

I wasn’t able to change any money at the train station so late, and the kiosk at the tram stop wouldn’t take Euros, so I got on the tram without a ticket. And of course, my luck would have a ticket checker get on the tram halfway through my journey. I looked helpless, waived my 5 Euros to the Croatian-only ticketer, and after a few phrases that I shrugged at apologetically, he waved my Euros away dismissively with an air of “you-idiot-tourist-get-with-the-program”.

I arrived at Marina’s (+ roommates) apartment and knocked. No answer. Knocked again. No answer. Rang the bell. No answer. I paused to consider my options, but I didn’t know what my options were. After a phonecall from the bar around the corner, turned out Marina just didn’t hear me at the door. Marina is a journalist and also volunteers with a Croatian environmental organization; Marin is a documentary director and has an amazing collection of National Geographics; and Sandra is an engineer with the government’s power company. I learn much about the government’s tactics to develop the coastline by rezoning agricultural land as golf courses, of which 25% of each can be developed into residential and commercial space. Marina explained that 2 years ago, there we no golf courses in Croatia, but golf has since been named a national pastime/treasure, and something like 40 are under development.

Marina was a gracious host and offered some homemade vegan rice cookies and distilled pear alcohol, but we were in for a quiet night. She said one of the main reasons she accepted my Couch Surfing request was because I was 29. She wasn’t in the mood for 20 year olds that just want to party.  Not me.

I hope to Couch Surf a lot more on this trip, both to save money, and to meet local people. It was especially nice on the first night of my trip. I was looking back in a journal I kept for two past trips to Cuba and Peru, and my first nights were always bad – tended to involve crying of sorts. Not that I waned to go home, but more like I don’t know what the hell I’m doing, and I’m tired and cranky. Once I get some sleep and figure out how the transportation system works in a country, I’m pretty good. This first night: no tears, and I slept until 11am.

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For nonprofit leaders and social innovators

12 things to do when you leave your job for the next person

As I’ve written about already, I’m heading to Central Asia for about 6 months soon, and my last day of work is today (egads!). I’m currently doing some cross training, and though I’m not perfect, I’m striving to get the following things done before I go to ensure as smooth a tradition as possible.

There’s nothing worse than the only times your name comes up after you leave being in phrases that involve frustration and expletives.

Written documents:

  1. Next 30 days: A list of things that will need to get done in the next 30 days.
  2. Project status: A documents with ongoing projects and their current statuses. I use my email and file folders to create a structure.
  3. Key contacts: Key contacts needed to get core work done, plus list of peripheral but helpful/collaborative/interested others.
  4. Yearly plan: Major dates/deadlines/projects throughout the year.
  5. Philosophical documents: Mission/vision/philosophy/values and other core principles that have guided your work to now.
  6. Support staff: A list of who does what. My student staff keep a constantly updated manual going, and it REALLY helps make onboarding more efficient.
  7. Burn after reading: The down-low on relationships, funding, issues, and other contexts that are important to have a heads up on, but that aren’t “on record”.

Access:

  1. Email files: I’m sharing most email folders with the next person. I’m only sharing (and not exporting/importing) as they should only be for reference if necessary. It’s never a priority, but try to clean them up and delete irrelevant ones.
  2. Computer files: Keep them orderly fashion from the beginning (by project/task area) and it will be a huge help. At my last job I had no crossover time with the new person, but I heard back many thanks that all the files were easy to find!
  3. Paper files: I’m not a huge paper file person. But do the same as you should do with computer files.
  4. Online tools: Make sure any surveys/mail lists etc that you are the owner of either get shared or transferred to the new person.
  5. List of passwords and logins.

What do you do to help transition staff changeovers?

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For nonprofit leaders and social innovators

What’s in your message to donors? Technology to assess communications

I was really excited to attend Net Tuesday last week, and I wasn’t disappointed. Ben Johnson (currently with Union Gospel Mission) was one of two presenters giving a talk on data for social change. While he had tonnes of great points re: data analysis, what excited me most was the visualization of text data using Wordle.net. (I used Wordle last year to demonstrate what my blog was about, and it was right on target!)

Question 1: What message are you sending out?

What message does your board chair’s message in the annual report send?
What message does your vision and vision statements send?
What message does your newsletter send?

While we obviously write these items with very specific intents, sometimes our language, when we dig down deep, doesn’t actually reflect our intentions.

Copy and paste your text (or an rss feed) into Wordle, and voila! (See below for an example). You may be surprised. At UGM, Ben found that some of the language actually focused on programs, when really what they wanted to focus on was people.

Question 2: What messages do your donors respond to?

On UGM’s online donor form, an open box question asks “What inspired you to give today?”. Ben then took all the responses and threw them into World, and voila!

Many at UGM (a faith-based social services organization) might assume that faith and God would be reasons behind giving. These words were present, but even more so were words that indicated a connection to family (brother, father, sister, etc.) and times of year (eg Christmas).

If you analyze what is inspiring donors to give, you can update (and assess!) your communications accordingly to match donors’ interests.

Example: UBC Vision and Mission

UBC is my alma mater, and I have always loved and identified with their vision and mission. I would have done SFU’s but alas, we DON’T HAVE THEM (ridiculous and uninspiring, I know).

UBC vision and mission by Wordle
Image Credit: Wordle.net

I can see easily now why I connect with UBC’s vision and mission. Beyond the obvious university words like “research” and “students”, the next most prominent words are “society”, “sustainable”, “global” and “citizens”. I’m surprised that “learning” isn’t more prominent though.

Try it! You might like it! What results did you get?

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For nonprofit leaders and social innovators

“Hey guys” and other gender-bending language

gender bending robot
Image Credit: Pablo Gutiérrez

When I was a high school teacher, I tried very hard to avoid the ubiquitous “guys”.

“Alright guys, listen up.”
“I need all you guys to put your lab equipment back up at the front once you’re finished.”
“Attention up here guys.”
“What did you guys think about….”

“Guys” are male. Half of my classes weren’t. So instead I tried to use gender-neutral alternatives.

“Alright everyone, listen up.”
“I need each of you to put your lab equipment back up at the front once you’re finished.”
“Attention up here folks.”
“What did you all think about….”

Gendered language like this is so commonplace it’s easy not to give it a second thought. Other non-gender-neutral language is more thoughtfully shifting, as roles that historical may have been filled by one gender are much less homogeneous today.

Stewardess–>Flight Attendant

Policeman–>Police Officer

Chairman–>Chairperson

And then there are the phrases like “men at work” and” manpower”. Somehow “personpower” doesn’t have the same ring to it though. (And spell check doesn’t like it either).

I don’t think it’s being oversensitive to want to change the way we genderify language. (I totally just made that word up.) Rather than be an outspoken activist about it, I just infuse language into my conversations. Repeating a gendered phrase back with ungendered words, for example.

“That waitress was such a wench.”

“Yeah, the server was totally rude to us.”

Is speaking with ungendered words important to you? (For me yes). Or does it even matter? (For me yes).

Can gendered language create barriers? (I think so). Or am I just being overly PC? (I say no).

Categories
Personal and travel

When you work with dorks you get dorky farewell poetry

Next Friday is my last day at work before I head on my 6 month adventure through Central Asia. My lovely co-workers arranged a “surprise” lunch (I was adamant to not have a party) at which I was bestowed with a basket FULL of really good chocolate, a gift certificate for MEC (yay!), and many good wishes. And this poem. Thank you, as I too am a dork.

A Farewell Ode to Trina
By:  Shona Taner and Tony Botelho

Trina will be leaving soon,
And visiting distant lands.
On her way she’ll see Turkey,
and many of the “Stans”.

She’ll do without her comforts,
No more toilet or running water,
When she needs to pee or poop,
She’ll learn to love a squatter,

After long days of walking,
Her feet will likely hurt.
But no hotels for this gal,
Her home will be a yurt.

The food will be quite different,
The menu will comprise,
Of fermented yak’s milk,
Some horse meat and sheep’s eyes,

She’ll meet many suitors,
Who will ask her for a chat,
Some will be like Clooney,
Others like Borat.

If she accepts no offers,
To become a loyal wife.
It’s back to old Vancouver,
And chocolate and Lava Life.